Frequently asked questions to study spanish in Madrid

Use the section of frequently asked questions for any information that you have not found in the pages of the web. We hope to solve all your possible doubts, in case of being necessary do not hesitate to communicate with Velázquez School through the contact form   or by telephone.

How are the classes in Velazquez, spanish for foreigners?

In Velázquez Spanish for Foreigners, we prioritize the communicative approach in the teaching of the Spanish language. Learning the necessary resources for communication is done through tasks that put different communicative situations into practice. From the first day you will be using Spanish to live everyday situations. They are strictly Spanish classes, dynamic and well structured that facilitate the learning of the Spanish language in a natural way.

Who teach spanish classes in Velazquez, Spanish for foreigners?

Our teachers of Spanish for foreigners are university graduates for the teaching of Spanish as a foreign language.


All of our Spanish teachers for foreigners are native and that has has been taken into account in their selection, apart from their qualifications and professional training, their enthusiasm, sympathy, dedication, creativity and permanent updating, which guarantee a great and welcoming atmosphere.

When can I start learning an Spanish Course?

If your level is a beginner’s level (level A1 according to the European Common Frame of Reference) contact us and we will indicate the dates planned for the initial level. If you already have some knowledge of Spanish, send your level test and request a date, the incorporation is done every Monday.

How do I know my level and the course I can be in?

The level test is free and without obligation. You can do it in different ways:


  • Through the Spanish test on the website, attaching the refillable file to the registration form.
  • In person without prior appointment in school hours.


After receiving the test, we will contact you to inform you of your current level and the open groups of that level with their corresponding schedules.


What is the best course for me? Standard course or intensive?

In Velázquez Spanish for Foreigners we advise you according to the objectives you have to learn Spanish. Whether you are a resident in Madrid during a long stay, a professional who comes to work in Madrid or a tourist who visits the city in a short period of time, we have the course that best suits your needs. our courses.

Can I recover lost classes?

It depends on the course.

In the case of the intensive course, whole weeks can be postponed, as long as a week’s notice is given.


In the case of evening course and private classes, you have the possibility to cancel the class and get it back. To cancel the class, you must notify 24 hours in advance by email (working days, Monday to Friday).

Do classes recover if they coincide on a holiday?

Velázquez Spanish for Foreigners remains closed on holidays. However, we always recover all the classes and cultural activities that we have not been able to do to coincide with a holiday, regardless of the type of course, the duration, the holidays in the week or the time of year. No refunds will be made in case the student can not attend the holiday recovery classes.

Will I get a certificate at the end of the course?

Students can request a certification of the course that will indicate the level of the course (according to the Common European Framework of Reference), the total hours of the course and the student’s attendance, without implying that this certificate is an official accreditation.

Can I change course once it’s started?

Consult the academic direction of the school any incidence of schedules that you may have for professional or study reasons. In case the academic teacher observes that your level does not really match the assigned group we will also offer the possibility of changing the group. Other reasons of a personal nature are not contemplated.

Are there cultural activities included in the price of the course?

The courses do not include cultural activities included. If you are interested in complementary cultural activities that reinforce your knowledge of Spanish, consult the administration secretariat.

Who should I contact to resolve my doubts?

If it is a matter related to the content of the classes and the Spanish language, the teachers assigned to your group are your tutors and as such they will offer you all the attention you need.


In case of matters related to schedules, prices, contract, registration, deadlines and payment method, you can contact the secretary of Velázquez Spanish for Foreigners at the entrance of the school.

What are the payment options?

To reserve a place in the course you want to attend, you must make a pre-payment of € 200, which will then be deducted from the price of your course.

You can make this payment:

  • Through a bank transfer:

Owner of the account: AIL Madrid

Banco Popular

IBAN: ES26 0075 8984 7006 0082 2575


You must clearly indicate your name in the transfer and send us a copy of it by email.

  • Visa or MasterCard: You can provide us with your card information by email or by phone and we will take charge of the collection. You will have to tell us the type of card, card holder, card number, expiration date and security code on the back.


  • Cash: Paying personally at school.

You can make the rest of the payment the same day you arrive in Madrid in cash or with a card. In case you want to make a transfer, you must do it 5 days before the start date of your course.

What is included in the spanish course?

The registration of the course includes:


  • A level test
  • A welcome afternoon with tapas and drinks with representatives of the school
  • Study materials, including the first book
  • Free Wi-Fi access from 9:00 a.m. to 10:00 p.m.
  • Access to library
  • Access to a free loan of a Spanish mobile phone
  • Exchange Nights
  • We provide you with an emergency number 24 hours
  • A final exam
  • You will receive a certificate at the end of the course
  • Access to the program of cultural activities (only group courses during the week)

Annulation course at Velazquez school for foreigners:

In case of cancellation before the arrival date, it will only be accepted if notified by email. Cancellations will not be accepted by telephone.


In case of cancellation more than two weeks before the arrival date, 100 € will be withheld from the payment made in advance of the course.


In case of cancellation during the two previous weeks, the entire payment will be retained.


In case of cancellation, the prices corresponding to the booked course will apply.


Refunds and transfers will only be made to the person who booked or paid for the course.


Private classes can only be canceled by giving a 24-hour notice (one business day).

How to register for the courses at Velazquez Español for Foreigners:

There are several ways to enroll in the Spanish courses in Velázquez Spanish for Foreigners:


  • Through the enrollment application, attaching the level test in the pdf file. As soon as we receive the information, we will contact you to formalize the corresponding payment of the tuition and the signing of the contract for teaching the contracted course.
  • In the school, you do the level test at the moment and we indicate the available courses. It is the fastest and most effective method, you could start that same day if there is a group available at your level. Check the opening hours and the location of the school, no appointment is necessary.

What documentation should i bring for the registration?

You must have a valid passport in addition to the necessary permits to enter Spain. If you need help, please, contact us.

How much time in advance should I register?

The sooner the better, but, subject to availability, we accept the reservations made at the last moment.

I don’t speak spanish at all, when can i start?

Every two weeks begin classes for total beginners. To see the dates click here.

If i want to register my younger child for a class, what should i do?

In case of minors, the school accepts students of a minimum of 17 years in group courses. If it is a private class, students of any age can request it.

I need a visa, how should i register so they send me the letter for the embassy?

In relation to the Visa, keep these considerations in mind:


  1. Contact the Consulate of Spain in your country of residence to check the exact conditions of the course that you have to hire to obtain the visa (number of hours per week, duration), since according to the Consulate and the country of origin you can request different requirements.
  2. After checking, please contact us to inform us about the type of course you want and the exact dates (first and last day of class).
  3. The next step will be to prepare the course certificate. Velázquez Spanish for Foreigners will need you to send us all your personal information to complete the certificate: full name, passport number and full address.
  4. Make the payment for the full course plus the first month of accommodation if you have selected it. Only when we receive the confirmation of payment, we can give you the certificate of the course.
  5. In case you do not obtain the visa or cancel the course, Velázquez Spanish for Foreigners will retain 200 € of the total amount that you have paid for management expenses. The rest of the amount will be refunded.

Communication of particular needs in relation to allergies or diseases:

In case of allergy or illness, you must inform the course advisors before booking your course.

Holidays calendar in Madrid:

2019 Holidays:

May 1 (Wednesday) – International Workers’ Day

May 2 (Thursday) – Day of the Community of Madrid *

May 15 (Wednesday) – San Isidro

August 15 (Thursday) – Assumption of the Virgin

October 12 (Saturday) – National Holiday of Spain

November 1 (Friday) – All Saints Day

November 9 (Saturday) – Our Lady of the Almudena

December 6 (Friday) – Day of the Spanish Constitution

December 9 (Monday) – Immaculate Conception

December 25 (Wednesday) – Christmas Day

* In these days the group classes will take place despite being festive.